Warranty

Limited One Year Warranty
Terms of the Warranty to the End User

Noris Technologies warrants that the hardware Product, purchased from Noris Technologies or from an Authorized Noris Technologies Reseller by the Original Purchaser, is free from defects in materials and workmanship under normal use for a period of one year from the date of receipt by customer. This Limited Warranty extends only to the Original Purchaser of this Product. It is not transferable to anyone who subsequently purchases this Product from the Original Purchaser. This Limited Warranty applies to the base system unit and excludes, but is not limited to, all other products listed here: tablet PCs, batteries, carrying cases, PC card hard disk drive, port replicator, AC adapter, docking stations, pens, pen tips, cradles, RF communications devices, wear of any external surface area of the product, any product that does not properly bear a Noris trademark, software media, software programs and the data contained therein, or any product which is provided on an “AS IS” basis without warranty.

During the warranty period, Noris Technologies will, at no additional charge for parts and labor, repair or replace defective parts, after verification of such defects, with new parts or, at the option of Noris Technologies, used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this warranty will become the property of Noris Technologies. Noris Technologies reserves the right, at Noris Technologies’s option, to provide the Original Purchaser a refund of the depreciated value of the base system unit as calculated by Noris Technologies in lieu of repair or replacement of the defective system. In no case shall such refund exceed the original purchase price.

This Limited Warranty does not cover any Product not purchased from Noris Technologies or from an Authorized Noris Technologies Reseller. This Limited Warranty also does not cover any Product that has been damaged: (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Noris Technologies; (c) by modification and/or alteration of the Product not performed by Noris Technologies; (d) by neglect; (e) as a result of service or repair by anyone other than Noris Technologies, or an Authorized Noris Personal Systems Service Center; (f) as a result of exposure to operating or environmental conditions in excess of Noris Technologies’s written specifications or recommendations; (g) as a result of scratches or abrasions to the Product’s screen or display; or (h) as a result of improper installation, use or handling of the Product.

Noris Technologies is not responsible for damage to or loss of any programs, data or data storage media.

Software programs, however embodied, are provided “AS IS” and Noris and its suppliers make no warranty or representation, whether express or implied, including but not limited to the implied warranties of merchantability, or fitness for a particular purpose and non-infringement. With respect to any software, its quality, performance, merchantability, or fitness for a particular purpose, the Original Purchaser bears the entire risk as to quality and performance. Noris Technologies warrants the media on which the software programs are recorded to be free from defects in material and workmanship under normal use for a period of 30 days from the date of purchase. If Noris Technologies is notified within 30 days from the date of purchase that the media contains such defects, Noris Technologies will at its option, after verification of such defects, either replace the defective media or refund the purchase price of the media in lieu of repair.

LIMITATION OF REMEDIES

Noris Technologies AND ITS SUPPLIERS ARE NOT LIABLE FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT EVEN IF Noris Technologies OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL IMPLIED WARRANTIES WITH RESPECT TO ANY OF THE FOREGOING, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. SOME STATES DO NOT ALLOW THE EXCLUSIONS OF LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY. DAMAGE CAUSED BY THE USE OF ANY WRITING TOOL OR OTHER INSTRUMENT NOT SPECIFICALLY DESIGNED FOR USE WITH THE PRODUCT.

Warranty Service Claim Procedure

Any claim under this Limited Warranty must be submitted directly to Noris Technologies. Before shipping any Product to Noris Technologies for repair, a Return Material Authorization Number (RMA) must be obtained from Noris Technologies. This number must appear on the outside of the returned Product’s package. A description of the problem experienced with the Product must be included with the returned Product. Responsibility for shipping charges, taxes, custom duties, export taxes, and any other charges associated with the shipment of the Product are the responsibility of the Original Purchaser. Risk of loss or damage to the Product during shipment are the sole responsibility of the Original Purchaser.